Workers’ compensation continues to be extremely competitive, with technology playing an ever larger role in insurers’ ability to attract, retain, and profitably serve clients. Across the industry, insurers continue to make investments and embrace modern technologies, as they build an ecosystem that focuses on providing better medical outcome for injured employees.
At the core of implementing better service for employees is effectuating an improved communication system for workers to report information in real-time and eliminate unnecessary paperwork and delays. This can allow critical information to be accessed by any party that needs to see it—such as HR administrators, preferred medical providers, and others—and allow claims to be processed more quickly and conveniently. In the coming years, the communication systems shall also display usage of virtual assistants and chatbots to help collect the right information more easily.
That said, the industry is also geared to use advanced data management systems for collecting and processing claims more accurately. Not only can the digital collection of data allow for important analysis, but technologies such as machine learning and AI can further augment its functionalities that help prescribe actionable measures for continuous improvement.
Keeping these trends in mind, today there are numerous products and services available to upgrade traditional Workers’ compensation and disability management systems. With the objective of helping organizations zero in on the best solution providers in the realm, a distinguished panel comprising CIOs, CEOs, CTOs, analysts and the HR Tech Outlook’s editorial board has reviewed numerous companies and selected the outstanding ones. The featured firms demonstrate exceptional ability to innovate and customize solutions to suit clients’ requirements.
In this edition of HR Tech Outlook, we present to you “Top 10 Workers Compensation and Disability Solution Providers – 2019.”